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Sense 2 battery discharges rapidly after charging

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‎02-24-2024 10:24

‎02-24-2024 10:24

My Sense 2 has been discharging rapidly since I updated the watch last week. Once I had 80% of battery life before walking my dog. When I returned from a 20 minute walk, having not selected Walk from the Exercise menu, the battery life was at 4%. More recently, I charged the watch and removed it from the charging dongle. Within 10 minutes, it had dropped from 100% to 74% of battery life. I had not used it or put it on my arm during that time. Can anyone advise what might be happening? 

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2 REPLIES 2

‎02-24-2024 13:22

‎02-24-2024 13:22

Welcome to the community forums @OztotheTinman.

Thank you for taking the time to share the details regarding the battery life of your Sense 2. Sorry to know the difficulty.

Please double check this help article which describes tips to maximize the battery life. With some features such as GPS tracking and always-on display you may have to charge your watch more often.

In the meantime, try to perform a restart as described here. 

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‎02-27-2024 05:17

‎02-27-2024 05:17

My sense 2 was on the charger until 5pm last night and was at 100% battery life. Woke up this morning at 7am and it is already at 45% battery. It is awful the 6+ days it is supposed to have for battery life has gone down to less than 24hours. 

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