05-13-2023 05:02
05-13-2023 05:02
I charged my sense 2 to 100% at 9:00 last night. By 630 this morning it was down to 30%. This has never happened before.
Answered! Go to the Best Answer.
Best Answer05-16-2023 10:04
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-16-2023 10:04
Thanks for getting back to us @SunsetRunner and I'm sorry to hear that your Sense 2 battery is draining quickly.
Thank you for your comments and advise: @N8teGee and @SunsetRunner.
Please check help article: Can I extend my Fitbit device's battery life?
Best Answer05-13-2023 05:05 - edited 05-13-2023 05:06
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05-13-2023 05:05 - edited 05-13-2023 05:06
Hi @SunsetRunner.
Have you recently changed watch faces or any settings on your device? Firstly I'd recommend restarting your device by pressing and holding the button for 10 secs. Charge the device again and monitor it to see if this has solved the excessive drain.
05-13-2023 05:07
05-13-2023 05:07
Best Answer05-13-2023 07:59
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
05-13-2023 07:59
Ok thanks for confirming.
As mentioned above, try the restart and update us as to whether that makes a difference. It may have just been a stuck process and restarting should hopefully kill any active processes.
Best Answer05-13-2023 08:36
05-13-2023 08:36
Do you have Always-On-Display? If not then it is most likely that you Sense 2 is showing incorrect battery percentage. It is not that common but has happened to me once.
Best Answer05-16-2023 10:04
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-16-2023 10:04
Thanks for getting back to us @SunsetRunner and I'm sorry to hear that your Sense 2 battery is draining quickly.
Thank you for your comments and advise: @N8teGee and @SunsetRunner.
Please check help article: Can I extend my Fitbit device's battery life?
Best Answer