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Sense 2 battery draining quickly

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‎11-05-2022 01:04

‎11-05-2022 01:04

The reason I bought the Sense 2 was for the battery life compared to a full fledged smart watch. I bought a Samsung watch 5 and it doesn't last me a whole day so I decided to get a Sense 2. After just a few minutes of use I'm already down to 95% without having the features of my LTE smart watch. I might as well switch back to my Samsung watch and return my Fitbit if the battery lasts just as long.

 

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2 REPLIES 2

‎11-05-2022 08:32

‎11-05-2022 08:32

I bought the Sense 2 partially for the supposedly long lasting battery and now is discharges within 10 to 12 hours. I have not changed any apps or use. I'm extremely disappointed. 

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‎11-08-2022 17:26

In response to Sotired622

‎11-08-2022 17:26

@ImNewHere and @Sotired622 Welcome to the Community.

 

@ImNewHere Thanks for bringing this to our attention. Before anything else, let me explain the battery life depends on how frequent certain features features are used, as some of them may have a big impact such as tracking GPS or SpO2 data. If you haven't done so, please follow the tips described in this help article and monitor its behavior in the next few days.

 

@Sotired622 Thanks for the details provided. I understand where you're coming from and I'm sorry for this inconvenience. I went ahead to check your details and it seems you already have a case created with our Support team. They'll continue helping you, so keep an open communication with them.

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