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Sense 2 battery draining

‎04-11-2025 06:19 - last edited on ‎04-11-2025 20:34 by Fitbit Moderator

‎04-11-2025 06:19 - last edited on ‎04-11-2025 20:34 by Fitbit Moderator

My Sense 2 battery used to last 4-5 days and has been amazing but suddenly over the last few weeks it’s been draining within hours. I just came here and see I am not alone. They wouldn’t replace my last got bit when the screen cracked, so I had to buy this one and now I regret it. 😞

 

Moderator edit: clarified subject.

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3 REPLIES 3

‎04-11-2025 20:37

‎04-11-2025 20:37

Hi @Cdane777. Welcome back to the community.

Thank you for sharing with me this information regarding the Sense 2 and the difficulty with the battery.

Please, make sure to follow the steps listed in this help article: Extend your Fitbit device's battery life.

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‎04-12-2025 08:36 - last edited on ‎04-12-2025 11:43 by Fitbit Moderator

In response to ManuFitbit

‎04-12-2025 08:36 - last edited on ‎04-12-2025 11:43 by Fitbit Moderator

Now it won’t even turn on. I’m incredibly disappointed. 

 

Moderator edit: formatting

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‎04-12-2025 11:45

In response to Cdane777

‎04-12-2025 11:45

@Cdane777. Sorry to know that you are still having this difficulty with your Sense 2.

While reviewing your information I've been informed that you already contacted the Support Team for further assistance with this. In this case, they will let you know how to proceed. Please keep in contact with them and take a look at your inbox. 

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