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Sense 2 black screen won’t start

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Tried restarting, tried re-pairing, blank screen , won’t start or even turn on . Only one year old. Trying to get customer service. Or someone to talk to. Please HELP

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Hi there @Jauddu! A warm welcome to the Fitbit Community!

I checked with support and it seems like you already have a case created. My best advice is to keep an open communication with them so they can provide you with more details about your situation.

The Fitbit community is always available to you. I hope you have fun with Fitbit.

Best wishes!

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