Sense 2 body responses and 194.61

[claus1]

So I recently got a Sense 2 and the body response screen just doesn’t work. It constantly tells me “to get started, open the Fitbit mobile app.” I’ve done everything app and watch-wise to try to get it working and all Fitbit support keeps telling me is to just factory reset the watch (which I’ve done 3 times now). I saw online that someone said the 194.61 update had fixed the issue for them but my device is only running 184.52 and has no options to update. I thought the 194.61 update came out in July? Has anyone had the same issue or successfully been able to update their Sense 2?

[Guy_]

Hi @claus1 - the 194.61 was withdrawn but it it may be related to the new Fitbit App.

See posts in "The redesigned Fitbit app is rolling out!" topic in the appropriate iOS or Android app forums where you will see more fully the issues.