Sense 2 does not sync weather, sleep, or body responses

[thomas_ardwolf]

Greetings friends!

I recently upgraded to the Sense 2 and overall I think it's really good! But I have one ongoing issue that I can't quite work out: the weather, sleep, and body responses don't sync on my Sense 2. That is, when I look at the weather on the watch, it will show the temperature from yesterday and say "No data. Try to sync to mobile." For sleep, it says "No data yet." I've tried uninstalling and reinstalling the Fitbit app, and that causes everything to update once, but doesn't fix the issue.

My phone is a Pixel 7 Pro running Android 13.

Any advice or suggestions?

Thank you!

[Guy_]

Hi @thomas_ardwolf  - if you have a syncing problem it can cause issues.

As a first step try restarting the watch, also logout of the Fitbit App, swipe off the active window,  clear the storage cache and force stop it and then restart the phone.

Check that the Fitbit App is allowed to run in background and that location is enabled.

In the Gallery tile Weather app, check the permissions.

With the Fitbit App active on the phone screen do a manual sync and on the watch check the weather.