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Sense 2 heart rate monitor doesn’t work

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‎05-11-2023 16:02

‎05-11-2023 16:02

Had a Versa 2 for two years and no issues.  Got the Sense 2 and heart rate monitor does not work.  Went through support and ended up getting new sense 2 and have same problem.  

works fine day to day activities.  But activities with sustained high heart rate it stops (both watches).  Been logging workouts for 6 months and it is a persistent issue.  The heart rate will flatline about 10 minutes in and stay there the remainder of the sustained workout.  

compared to Versa 2 this is an inferior product. 

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‎05-11-2023 22:14

‎05-11-2023 22:14

Hi @worthy1 - unfortunately heart rate when exercising or in constant movement can be erratic especially compared to a Versa 2 which has features not found on the Sense 2.

Author | ch, passion for improvement.

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