Sense 2 incorrect step count, not counting steps when holding treadmill handles

[exploringwithab]

The sense 2 is so full of problems. One weird problem I face is that the steps it counts are extremely incorrect. Especially when on a treadmill, if I hold the treadmill handles it won’t count any of the steps moved.

Does anyone else faces this?

[Guy_]

@exploringwithab- this is normal with most watches, even walking round a super market pushing a trolley won't count many steps, as it's not getting the correct hand movements for registering steps.

[exploringwithab]

thanks for clarifying although this wasn't the case with my Versa 2.

[chirpybirdie]

At least with my Inspire, the steps were only counted when my hand wearing the FitBit swung while I walked. If I held that hand still, such as to shade my eyes or hold a phone to my ear, then steps during that time were not counted.

However, if wearing a FitBit with GPS location capability and location turned on, I'd guess the mileage would be logged, even if not the step count.