Sense 2 is not tracking my sleep stages

[DanHiAz]

The message says it all, up until night before last my sense 2 would report how long I was in the various sleep stages (awake/rem/deep/light) now it just says awake/restless/asleep.  I see that they did a major change to the way data is displayed, but is this just gone now?

Moderator Edit: Clarified subject

[AZ-TX]

Good day!

You only have the 3 categories on you sleep page in the app (3rd icon on the bottom)? Mine shows Total awake, REM, Light, Deep. Then below, it shows Time to sound sleep, Sound sleep, Restlessness, and Interruptions. My app version is 4.69 on Android. I also have the subscription.

[alexthecat]

@DanHiAz since this is a recent issue, I'm going to guess that you already know how to wear your Fitbit. Have you tried any troubleshooting steps like restarting your Fitbit and checking that your app is up-to-date?

Very often, problems with sleep tracking stem from problems with heart rate tracking. You should see a green light on the back of your device. Is that on? Are you getting consistent heart rate data overnight? What is your battery level like before bed? If it's below about 20%, you may not get good data for the whole night.