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Sense 2 is now rejected by my iPhone 16

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‎09-22-2025 02:53 - last edited on ‎09-22-2025 16:17 by Fitbit Moderator

‎09-22-2025 02:53 - last edited on ‎09-22-2025 16:17 by Fitbit Moderator

Two days ago my Fitbit app (version 60.2) stopped syncing on my iPhone 16. I followed all the mentioned steps from the Fitbit Help community - quitting Fitbit, reinstalling, shut down phone; you name it, I did it.

 

As of now, my iPhone will not even pair with my removed Sense2. I get the repeated message:  "Something went wrong. An error occurred. Please try again". 

So; is Google phasing out Fitbit altogether? Did I buy a $ 200 watch just under a year ago to now have it dangling on my wrist for nothing?

 

Moderator edit: clarified subject.

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‎09-22-2025 16:21

‎09-22-2025 16:21

Welcome back to the forums @Esso1962. 

Thank you for sharing the information regarding the difficulty that you are experiencing with Sense 2. Thank you for trying to fix it on your own. 

Please make sure to follow the steps listed in this help article: 

Why can't I set up my Fitbit device?

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