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Sense 2 is terrible

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‎07-05-2024 08:38 - last edited on ‎07-06-2024 18:14 by Fitbit Moderator

‎07-05-2024 08:38 - last edited on ‎07-06-2024 18:14 by Fitbit Moderator

My sense 2 stopped working.  I tried everything that I was told by the help desk and it still won't sync up.  Awful product, didn't last a year. 

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And I can get through to any customer service. 

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‎07-05-2024 20:33

‎07-05-2024 20:33

Hi @Mrkingd2006 - did you try the following process?

Initially try Logout of the Fitbit App and swipe off the active window and in Android clear the storage cache and force stop it and then restart the phone.

Make sure there are no other devices running the Fitbit App switched on or other watches on.

Restart the watch by holding the button for 10 seconds till it vibrates and the logo appears and wait for it to start.

Login and wait for any pair, link or Fixit prompts and sync.

Author | ch, passion for improvement.

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