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Sense 2 keeps showing Fitbit pay notification (reopened)

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‎12-21-2023 06:37

‎12-21-2023 06:37

As stated in the other now closed thread, I am still having issues with my Sense 2 watch intermittently showing the payment screen without interaction from my side.

I updated the firmware just today and deactivated the button shortcut. Still the same.I already exchanged my previous Sense 1 due to a defect, payed a surplus amount to get the follow up model 2.

Sense 2 still feels like an immature product with a very annoying malfunction.

This is the last product I bought from Fitbit.

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‎12-29-2023 08:13

‎12-29-2023 08:13

Welcome to the Community Forums, @lefeux.

Thanks for the details, and I'm sorry for the issues you've had with your previous device and your current Sense 2. I wanted to let you know that our team is aware of this issue and are working on a fix. While we may not be able to provide a fix in the immediate future, your patience is truly appreciated and your feedback will help us to continue improving our devices.

Please know that we're monitoring the situation, and we'll keep you updated on the impact to you and other users.

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