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Hi there @MOKehinde! A warm welcome to the Fitbit Community!
Thank you so much for letting us know about this situation.
I suggest you try to do the following:
Have you already checked if you can update the Fitbit app?
Thanks, FatimaFitbit. Followed all your suggestions but still can't connect the device with the Fitbit app in my phone. The error massage is 'something went wrong'.
Best Answer