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Sense 2 not showing 4 digit code during set up

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‎05-25-2023 11:40

‎05-25-2023 11:40

Trying to set up my new sense 2 and it isn’t showing the 4 digit pairing code. My Fitbit app finds the sense 2 but then the code isn’t showing on the sense 2 so I can’t complete the set up. I’ve tried everything…restarting the sense 2, uninstalling the Fitbit app, disconnecting and reconnecting Bluetooth…nothing works. Someone please help! 

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‎05-26-2023 02:57

‎05-26-2023 02:57

Welcome to the Fitbit community, @RiaFWilkinson!

Sad to hear that you're having issues setting up your Sense 2. Please check if the device you want to use for running the Fitbit app meets current system requirements for that as stated here:

 

Fitbit Setup Requirements 

 

 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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