Sense 2 - won't charge, loop at 0%

[chindung]

Lỗi không sạc được Sense 2. Pin đang ở mức 42% tụt xuống 0%, cắm sạc đồng hồ sạc không vào, luân ở mức 0%, đã thử cài đặt lại đồng hồ, nhưng sạc vẫn không được

Moderator's action: Clarified subject

[DavidFitbit]

Hi there @chindung, welcome to the Fitbit Community Forums. 

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[chindung]

Please help me, Sense 2 charging error. Battery is at 42% dropped to 0%, plugged in the charger the watch does not charge, rotates at 0%, tried to reset the watch, but still does not charge. (Software version: 60.20001.214.24). I tried using a laptop to charge but it did not charge. Thank you