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Sense 2 screen is black

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My sense 2 screen is black. When i press the button on the side it vibrates but nothing happens. I charged it this morning. I can synchronise it in the app but it wont update. It can’t connect to Bluetooth either.. what to do?

 

Moderator edit: clarified subject.

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5 REPLIES 5

It's good to see you for the first time in the community @Emsquad.

Thanks for sharing the inquiry about your Sense 2.

If you haven't done it before, try to press and hold the button for 10 seconds  until you see the Fitbit logo on the screen, and then release the button.

Please, let me know how it is going.

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The same thing is happening to me. I tried pushing the button for 10 seconds but nothing happened.

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I have the same problem since this morning. Pressing the button for 10 sec isn't working either

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I have the same issue just got my sense 2 about 7 months ago and today it's fully black screen and can't update

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I'm having the exact same issue. Just got mine for Christmas.

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