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Sense 2 shows opposite time during exercises

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‎04-16-2023 07:49 - last edited on ‎07-22-2023 15:06 by Fitbit Moderator

‎04-16-2023 07:49 - last edited on ‎07-22-2023 15:06 by Fitbit Moderator

When working out during an exercise, the time is always opposite-ie showing PM when it’s AM and showing AM when it’s actually PM. anyone else experiencing this? A way to fix? The time is showing in the right time zone and resetting hasn’t seem to fix the issue. 

Moderator Edit: Clarified subject

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‎04-16-2023 07:59

‎04-16-2023 07:59

I don't know if this will work or not, but you might want to try setting it up as a new device.  Tap your profile picture in the upper left corner when you open the app and then select "Set Up A Device".  Select "Sense 2" and then Fitbit will ask if you want to replace your current Sense 2.  Select "Yes" and follow the prompts to pair it again with your account.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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‎04-16-2023 11:13

In response to DramaQueenDiva

‎04-16-2023 11:13

Thanks. I had previously done that with no success a couple months ago. However I tried again today and it seemed to work. I also dug around and saw that it was a known bug that was recently fixed last month.

 

Fingers crossed they keep it fixed as it was one thing that annoyed me for months. 

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