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Sense 2 slow notifications

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‎02-25-2025 07:42 - last edited on ‎02-26-2025 16:18 by Fitbit Moderator

‎02-25-2025 07:42 - last edited on ‎02-26-2025 16:18 by Fitbit Moderator

Just upgraded to the Sense 2 from the Sense and it feels like I am going backwards! The notifications are SOOOOOOO SLOW. My Sense notifications came across immediately. If it didn't have a cracked screen I would go back to it! It is super frustrating - any help. I have tried updating the software on the fitbit and my app is the newest version. I have also restarted the actual fitbit. Nothing has worked so far.... any ideas how to resolve this sluggish notification issue?

 

Moderator edit: clarified subject.

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‎02-26-2025 16:17 - edited ‎02-26-2025 16:17

‎02-26-2025 16:17 - edited ‎02-26-2025 16:17

Welcome to the forums @apayne1990. 

Thank you for sharing the details regarding this difficulty that you are experiencing with your Sense 2 and thank you for trying to fix it on your own. 

If you haven't done so, please take a look at this help article: Why are notifications delayed or missing?

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‎02-27-2025 11:42

In response to ManuFitbit

‎02-27-2025 11:42

Hello - I have tried all of those for my phone and it still is delayed. I get the vibration of the notification on my fitbit, but then it takes 10 or more seconds for the notification to actually pop up on my fitbit screen.

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