12-08-2023 10:36
12-08-2023 10:36
Hello,
Could anyone help me?
Sense 2 stop the current activity and go to the initial clockface once the app sync the information.. almost every 15 min... the only walkaround that i found is turning Bluetooth off...but I can use my headphones...
Totally useless Sense 2..
Best Answer12-24-2023 10:54
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-24-2023 10:54
@AlejandroLex may I ask what phone you have? Is your Sense 2 using the built in GPS or your phones GPS? Have you tried both ways?
With Android, I've taken 90 minute walks without this issue.
12-24-2023 13:22
12-24-2023 13:22
Hello
Thank you for your answer.
I have a Google Pixel 5. I don't use any gps.
Best Answer12-24-2023 21:05 - edited 12-24-2023 21:05
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
12-24-2023 21:05 - edited 12-24-2023 21:05
Hi @AlejandroLex - I have noticed the sync every 15 minutes causes the screen to wake for some reason.
This is battery consuming for the watch and as you have identified could cause an operation to change.
Your resolution is good but perhaps logout of the Fitbit App may work better.
Author | ch, passion for improvement.
12-25-2023 00:21
12-25-2023 00:21
Thanks I'll try that.
Best Answer