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Sense 2 stopped recording sleep as of 1/1/2024

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No sleep recorded sync in 2024. Yes, I updated the app. New app view is not friendly either. 

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It's good to see you participating in the community @Anwa.

Thank you for sharing the inquiry regarding sleep. Sorry to know that isn't recorded in this new year.

Your device should record that you’re asleep when your body is completely at rest and you haven’t moved for about an hour. Before considering other options, please keep in mind that there are some factors that may prevent your tracker from recording your sleep. Please make sure of the following:

  • If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device as described in this help article.
  • If you slept for less than 1 hour for sleep patterns or less than 3 hours for sleep stages.
  • If your device’s battery is critically low.

If you haven't done so already, please try to perform a restart as suggested in this article:  How do I restart my Fitbit device?

In addition, please wear your device on your non-dominant hand and monitor it for the next few days.

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