01-11-2024 07:03
01-11-2024 07:03
No sleep recorded sync in 2024. Yes, I updated the app. New app view is not friendly either.
01-11-2024 10:24
01-11-2024 10:24
It's good to see you participating in the community @Anwa.
Thank you for sharing the inquiry regarding sleep. Sorry to know that isn't recorded in this new year.
Your device should record that you’re asleep when your body is completely at rest and you haven’t moved for about an hour. Before considering other options, please keep in mind that there are some factors that may prevent your tracker from recording your sleep. Please make sure of the following:
If you haven't done so already, please try to perform a restart as suggested in this article: How do I restart my Fitbit device?
In addition, please wear your device on your non-dominant hand and monitor it for the next few days.