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Sense 2 stopped tracking Sleep, Heart Rate, Temp, Stress since Sep 3rd

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‎10-05-2023 05:41

‎10-05-2023 05:41

Sense 2 stopped tracking Sleep, Heart Rate, Temp, Stress since Sep 3rd. My app reads,  "No Data" and,  "Wear your watch" [face palm]... Really? Did the app just try to gaslight me? Jk, jk... It really is pretty annoying though since I've been wearing it all month. 

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‎10-05-2023 06:26

‎10-05-2023 06:26

Fastest update ever: 

Chatted with Fitbit tech support, they asked if the green light was lit on the back of my device. It wasn't. Then they instructed me to restart my fitbit, and that seemed to have fixed the issues!!! The simplest fix ever! 😆 Also, I did send screenshots of everything I saw on the app, which I hope helped them know what I was seeing on my end. Thank you Fitbit person up at 5am somewhere with simple fixes to my Fitbit woes! 

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