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Sense 2 taking long time to charge

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‎12-03-2025 09:53 - last edited on ‎12-03-2025 11:04 by Fitbit Moderator

‎12-03-2025 09:53 - last edited on ‎12-03-2025 11:04 by Fitbit Moderator

As it gets older it is taking a long time 2 or more hours to charge even up to 84%.

is this a precursor to it dieing?

 

Moderator edit: updated subject for clarity

 

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‎12-03-2025 10:02

‎12-03-2025 10:02

Hi @tazatha, welcome to  the Fitbit Community! It's great to have you here!

Thanks for sharing with me your experience, I understand your situation and I can recommend you to please read this following article that might be helpful for your situation regarding your charging situation. Why isn't my Fitbit device's battery charging?

Here are some tips that might help you charging your device:

  • Make sure there are no metal objects, such as jewelry, nearby as your device charges. After your device is charged, unplug the charging cable.
  • Get a notification or email when your device’s battery is low. For more information, see How do I choose which alerts Fitbit sends me?
  • Extend your device’s battery life by reducing your use of certain features. For more information, see Can I extend my Fitbit device's battery life?
  • Keep the charging contacts on the back your device and the pins on the charging cable clean and free of debris. For more information, see How do I clean my Fitbit device?
  • For best results, don’t leave your device plugged in on the charger longer than overnight.
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