01-13-2026
00:36
- last edited on
01-13-2026
03:31
by
MarreFitbit
01-13-2026
00:36
- last edited on
01-13-2026
03:31
by
MarreFitbit
Since yesterday, all the text has disappeared from my watch. When I go to the settings app, all I can see is blue and grey lines without any text. Even the names of all the apps has disappeared, only the logos are there. How do I correct this?
Moderator Edit: Clarified subject
Best Answer01-13-2026 03:35
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-13-2026 03:35
Hi there, @healthsense2. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the images attached. I'm sorry to hear that that you cannot longer see the text and apps description on your Versa 4. I will do my best to help you with this!
If you haven't done so yet, please try the steps below:
If the above doesn't work, please restart your Fitbit device as suggested here How do I restart my Fitbit device? Note: Restarting the device doesn’t delete any data. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.
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Best Answer