Hi there,
I've had my Fitbit Sense 2 since May 2023 and its been fine... until about 2 months ago. And as of yesterday, its not waking at all. Any help welcome, but here's the background:
First, the activity tracker would just turn off during training sessions; annoying, but not critical. Then, battery power would not drop consistently: charges would sometimes last days, then half a day, without any discernable usage reason. 'Odd.
Finally last week became stuck on 'Sleep Mode' AND 'Do Not Disturb'... which shouldn't be possible to have both! All options to change these were un-selectable (grey)... in the Shortcut or main menu, or unable to toggle the teal'd icon shortcut buttons.
I made sure I've been on 1.214.24 and my iphone IOS is 18.7. I changed to clock face. No improvement. I tried disconnecting and re-setting the Bluetooth, but no joy. 'Left on charge and tried to connect not on charge, no difference.
So finally I tried to do a factory reset... and now the Sense 2 only wakes to show the logo, flashing reverse teal colour a bit, then finally the red X. It buzzes once-in-a-while, like a dying wasp. It won't connect to the app, maybe obviously.
Any help welcome; I really don't want to have to ditch this device after only 2.5 years.
best
tom
