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Sense 2 won't connect with my iPhone

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‎10-27-2022 06:17 - last edited on ‎10-28-2022 19:30 by Fitbit Moderator

‎10-27-2022 06:17 - last edited on ‎10-28-2022 19:30 by Fitbit Moderator

I’ve had sense 2 for less then 6 months. It was connected to my Fitbit app on my iPhone and then one day it decided to turn black. Once I got the watch working, I can’t seem to get it to setup on my app anymore. It will find the watch but when I put the 4 digit code it says error. I’ve tried deleting the app and shutting the phone down and still not connecting. Any help!

 

Moderator Edit: Clarified subject

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‎10-27-2022 19:09

‎10-27-2022 19:09

Have you tried to "Forget" Sense in Bluetooth settings on your phone?

Fitbit user since September 2019
Sense2 Sense, Charge3, Android, Windows
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