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Sense 2 won't receive notifications

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‎03-26-2024 14:50 - last edited on ‎03-31-2024 10:07 by Fitbit Moderator

‎03-26-2024 14:50 - last edited on ‎03-31-2024 10:07 by Fitbit Moderator

I just purchased a Sense 2 and the notifications for Gmail are horrible. Half of the time they do not show up. Why would i buy a so called smartwatch if i still have to go to my phone to check emails. Please fix this as i have seen may posts for this same issue and nothing has been done about it.

 

Moderator Edit: Clarified subject

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‎03-26-2024 23:22

‎03-26-2024 23:22

Hi @cbisbad - effectively there can be connection issues with the new V4 Fitbit App released in September 2023.

If the app stops syncing/connecting with the watch you will no longer get notifications.

This assumes you have pulled down on the watch face to get to Quick Settings and turned off all the icons and set-up notifications in the Fitbit App correctly which in the course of troubleshooting or changing phones may need redoing.

See How do I get notifications from my phone on my Fitbit device?

Author | ch, passion for improvement.

View best answer in original post

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1 REPLY 1

‎03-26-2024 23:22

‎03-26-2024 23:22

Hi @cbisbad - effectively there can be connection issues with the new V4 Fitbit App released in September 2023.

If the app stops syncing/connecting with the watch you will no longer get notifications.

This assumes you have pulled down on the watch face to get to Quick Settings and turned off all the icons and set-up notifications in the Fitbit App correctly which in the course of troubleshooting or changing phones may need redoing.

See How do I get notifications from my phone on my Fitbit device?

Author | ch, passion for improvement.

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0 Votes