10-09-2023
16:54
- last edited on
10-10-2023
16:47
by
MarreFitbit
10-09-2023
16:54
- last edited on
10-10-2023
16:47
by
MarreFitbit
Won't stay paired, no notifications, tried all tricks, uninstalled, turned off phone, and sense 2
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
10-10-2023 16:54
10-10-2023 16:54
Hi there, @Cindy5898. Thanks for stopping by in the Fitbit Community Forums and trying to troubleshoot the issue with your Sense 2 before reaching out.
In addition to the steps you've done, please try the steps below in the order listed:
Before trying the above, please be aware that most Fitbit devices store up to 7 days of detailed minute-by-minute data. If you wait longer than 7 days before syncing, you may only see the most recent week's detailed data. Summary data (calories, distance, steps, and floors) will be stored for 30 days. Nevertheless, if your Fitbit device was unpaired from your Fitbit account during this period of time, neither the 7 days can be recovered or restored.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
10-10-2023 16:54
10-10-2023 16:54
Hi there, @Cindy5898. Thanks for stopping by in the Fitbit Community Forums and trying to troubleshoot the issue with your Sense 2 before reaching out.
In addition to the steps you've done, please try the steps below in the order listed:
Before trying the above, please be aware that most Fitbit devices store up to 7 days of detailed minute-by-minute data. If you wait longer than 7 days before syncing, you may only see the most recent week's detailed data. Summary data (calories, distance, steps, and floors) will be stored for 30 days. Nevertheless, if your Fitbit device was unpaired from your Fitbit account during this period of time, neither the 7 days can be recovered or restored.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...