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Sense 2 won't stay paired via Bluetooth

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‎02-01-2023 13:23 - last edited on ‎02-05-2023 12:13 by Fitbit Moderator

‎02-01-2023 13:23 - last edited on ‎02-05-2023 12:13 by Fitbit Moderator

The Sense 2 will not stayed paired with my blue tooth. I have to set it up each time. Is anyone else having this issue? For an expensive product it sure does not work very well.

 

Moderator Edit: Clarified subject

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1 REPLY 1

‎02-01-2023 22:47

‎02-01-2023 22:47

Hi @beccajo26 - when you say will not stay paired, do you mean it won't sync manually when you pull down in the Fitbit App ? It can depend on which app version you have and which phone, as Android 13 was an issue.

 

It shouldn't be necessary to set it up each time to sync, if you have tried logout of the Fitbit App, clear storage cache and force stop it and swipe it off, and restarted both watch and phone, and made sure that phone battery settings isn't closing the app.

 

Some related links which may help

How do I restart my Fitbit device?

Failing to sync after Android 13 update Samsung

Why won't my Fitbit device sync?

Author | ch, passion for improvement.

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