Sense 2 won’t sync and has wrong day/date

[Craig80]

I keep trying to sync my Sense 2 and get a fail to sync warning. My watch is 1 day ahead and I can’t seem to correct it. It’s not recording sleep data either. I had been previously.

[usga1]

I too am having the same problem. I was able to sync it this am, but still has tomorrows date and day.

[usga1]

I just reset my device by holding in the button for ten seconds, it re booted and now has the correct day and date.

[ManuFitbit]

Welcome to the forums @Craig80 

Thanks for sharing the information about what is happening with your Sense 2. Thank you for trying to sync.

Please, try to perform a restart. I'd recommend you following the steps listed in this article: Why won't my Fitbit device sync?

Welcome back to the forums @usga1 and thanks for providing your feedback. I'm sure it will be helpful to other users.

[Craig80]

I tried the reset and it is still the same. Bar starts to move across for a sync, then goes back to the start, then comes up with the error message again

[Guy_ · Accepted solution]

Hi @Craig80 - did you also restart the phone?

[Craig80]

I hadn’t but restarting the phone and the watch has solved it so thanks for the suggestion.