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Sense 2 won’t turn back on

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‎10-09-2022 06:03 - last edited on ‎10-10-2022 15:07 by Fitbit Moderator

‎10-09-2022 06:03 - last edited on ‎10-10-2022 15:07 by Fitbit Moderator

I had same issue with Sense2 that I just bought last week.

 

Never got past powering up and trying to synchronize.

 

Spent my weekend trying the advise given in forum to no avail

 

Moderator Edit: Clarified subject

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‎10-10-2022 15:09 - last edited on ‎07-25-2023 03:53 by Fitbit Moderator

‎10-10-2022 15:09 - last edited on ‎07-25-2023 03:53 by Fitbit Moderator

Hi there, @QYK77 and welcome to the forums.

I've moved your post to the Sense 2 board so we can keep the forums organized. I'm sorry you've had this experience and thanks for your efforts while working on this situation. Because your post didn't mention, may I know if you've tried the steps described here? If not, please give them a try and once your watch turns on, try syncing it with the Fitbit app one more time. Let me know how it goes.

View best answer in original post

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‎10-10-2022 15:09 - last edited on ‎07-25-2023 03:53 by Fitbit Moderator

‎10-10-2022 15:09 - last edited on ‎07-25-2023 03:53 by Fitbit Moderator

Hi there, @QYK77 and welcome to the forums.

I've moved your post to the Sense 2 board so we can keep the forums organized. I'm sorry you've had this experience and thanks for your efforts while working on this situation. Because your post didn't mention, may I know if you've tried the steps described here? If not, please give them a try and once your watch turns on, try syncing it with the Fitbit app one more time. Let me know how it goes.

Best Answer
0 Votes