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Sense won't work unless it's connected to the charger

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‎11-08-2025 16:53 - last edited 5 hours ago by Fitbit Moderator

‎11-08-2025 16:53 - last edited 5 hours ago by Fitbit Moderator

My FitBit sense 2 won't work ON MY ARM. it charges up fine, works well on the charger. I did buy an extended 2 yr warranty in February 2024

Moderator Edit: Clarified subject

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2 REPLIES 2

‎11-08-2025 18:03

‎11-08-2025 18:03

Hi @Klrocha1812 - if you look in the forum it is a common problem with the latest update on your watch.

A replacement under warranty may be the only way to resolve it.

Author | ch, passion for improvement.

Best Answer

‎11-08-2025 18:24

In response to Guy_

‎11-08-2025 18:24

Thank you, I'm going to call them

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