help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense not receiving text messages

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-28-2024 13:45 - last edited on ‎02-28-2024 14:02 by Fitbit Moderator

‎02-28-2024 13:45 - last edited on ‎02-28-2024 14:02 by Fitbit Moderator

I used to get text messages and phone calls on my Fitbit.  It has not done this in a while!   How can I get it to work again?

Moderator edit:  updated subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎02-28-2024 20:31 - edited ‎02-28-2024 20:32

‎02-28-2024 20:31 - edited ‎02-28-2024 20:32

Hi @4Denise4 - these can easily get turned off by accident, pull down the Sense 2 watch face to get to Quick Settings and turn off all the icons.

If they were correct ensure the new V4 Fitbit App is syncing properly because if it lost connection you won't get notifications.

Author | ch, passion for improvement.

Best Answer