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Sense 2 - Auto shutdown but up when being charge

‎01-05-2026 01:15 - last edited yesterday by Fitbit Moderator

‎01-05-2026 01:15 - last edited yesterday by Fitbit Moderator

For the past week, my Sense2 is acting bit weird as battery seems to drain off fast. Past 2 days, just auto shutdown. But if being charged, battery is like 30 or 40+ %. Still can charge. Is it problem with the Fitbit app or problem with my watch? 

 

Moderator edit: subject for clarity

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‎01-05-2026 07:22

‎01-05-2026 07:22

Hi @VivienTeo and welcome to the forums. 

Thank you for your message. I'm sorry to hear that the battery of your Sense 2 is draining fast. 

Please verify if the operating system of your phone is up-to-date. For more information, refer to Check & update your Android version or Update your iPhone or iPad.

Take a look into the advice detailed in the following help article: Tips to extend your Fitbit device's battery life.

Please confirm if you tried the restart procedure explained here: How do I restart my Fitbit device?

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