Since 27th of October it wont sync and time is off

[Dmanson]

Could not get it to sync tried everything and then did a factory reset.  Now its stuck on the download fitbit app.  My app shows it syncing but it wont update the software.  I have tried everything to get it to over wifi and bluetooth.  Its less than a year old. 

[Thieumdesp]

Same for me (inspire HR) since the last android application update (17 october 2023). Tried to uninstall/install the fitbit app. Not working at all

[Thieumdesp]

solved with a phone restart !

[Dmanson]

This is not solved.  Factory reset and won't update and download it some how connects on app bit all you get on watch is this. 

[MarjorieRose]

I found that I could only use the Fitbit watch face settings or I got stuck on the same date and time for two weeks. But in the end my watch never did sync properly. Still waiting for resolution. 

[Dmanson]

I just replied when they said this was resolved....im waiting too their solution is buy a new one.   If they would give to me at 150 off then maybe....but they sent me a link for 60 off.  My watch was perfect

 

until their update. 

[MarjorieRose]

Got a refurbished replacement. At least now I know how my watch was SUPPOSED to work for the last 9 months. 

[Dmanson]

They have not done anything with mine and I haven't had it to use since 27th.  This is their issue and they need to make it eif