Sleep Mode

[thisoldman444]

Every morning my fitbit sense 2 will sync all but the sleep mode. The only way I can get it to sync is by restarting the cell phone. Once restarted it will then sync to start mode. 

Any suggestions???

[LZeeW]

@thisoldman444  Can you please clarify what you mean by sleep mode?  Sleep mode is a very specific term for a Fitbit.  It's a setting that keeps your screen from activating when you roll around in bed, puts it on an dim setting, and blocks notifications.  Do you mean that your sleep details don't sync with your Sense 2 and your sleep information says No data yet?  The moderators say that this information should appear shortly after waking up.  It takes 2-3 hours for this to show up on my screen.  I don't know if this is a bug or a quirk.

If this doesn't answer your question, can you ask it a different way?

[thisoldman444]

Thanks. It is the sleep data

[LZeeW]

@thisoldman444   My only recommendation at this time is to see if it shows up in 2-3 hours like mine does.  I will file a bug report, since this is different from how it is supposed to behave.