Sleep analytics

[EuniceMary]

Today my fitbit sense 2 has changed the way I can view my sleep pattern and is not showing me details of awake , deep sleep and rem sleep. Please advise. 

I have uninstalled and reinstalled the app and reset the watch ,makes no difference, I googled the issue and the answer was these analytical are with fitbit premium but I have owned a firbit for  several years and have always been able to see my sleep pattern from the sleep hours recorded.  Many thanks for your help 🙏 

[JuanFitbit]

@EuniceMary , A warm welcome to the Community! Thank you for your message and efforts. 

I assume that you don't see the the sleep record in the Fitbit App, right?

The following conditions may prevent sleep phases from being recorded:

- You are recording your sleep using the app instead of the tracker's automatic sleep detection.
- The tracker's battery is almost empty when you go to bed (below 25%). This prevents regular heart rate recording.
- You are using the metal wristband while sleeping.
- You sleep less than 3 hours.
- The wristband is too loose or too tight on your wrist. You should be able to insert your index finger between the wristband and your arm without much resistance so that your heart rate is regularly recorded and sleep phases can be detected.

Please try turning your phone off and on again. 

[liviatasia]

Can you explain this part:

You are recording your sleep using the app instead of the tracker's automatic sleep detection.

[JuanFitbit]

@liviatasia , Thank you for your reply. 
In the Fitbit App, there is an option to start recording your sleep. This option is for older models, that need the user to start the recording before going to sleep. 
The most recent models, do not use this option. They autodetect, due your movement, and your heart rate, if you are sleeping or not. 
Using the option in the Fitbit app and one of the latest Fitbit models will avoid the record of your sleep.