The sleep app has been off the rails since the end of June. There was some negative press I read about how Fitbit counted too much resting time as sleep time. So basically Fitbit switched everything over to only sensitive mode. Normal mode is no different and no longer really exists even though it shows as an option. The Fitbit help desk folks are usually in India somewhere and most don't even know what we know.
It's so bad that now when I am up for maybe 30 minutes at the very most like last night it often shows up as and hour and 45 minutes of awake time and docked my sleep from 7 hours down to 5 hours 15 minutes. Insane! The sleep algorithm is BROKEN.
Fitbit NOW allows us to edit and adjust the times. In the past (I'm a 10 year Fitbit user) it would only give you credit if it was legit sleep or close to sleep like quiet and still time in bed. Now, however, for the past few weeks, it gives you whatever you ask for. So if I realize I've been screwed over by an hour and 15 minutes it let's me put it back during the edit. I guess it's their way of letting us fix what they broke. It counts in your weekly and monthly averages. But if you get weekly email charts from Fitbit like I do, it does not show up with the edits calculated in.
In the end it's all messed up. No moderators even bother to show up. Many threads on this same subject in other departments have been capped off from any new comments including mine back in July (Sense 2 threads). There was one announcement in the IOS threads how Fitbit has made sleep more accurate. But that was it. And again all they did was make sensitive mode mandatory.
Hoping they somehow fix this because it is truly broken.
The ONLY thing I can do to get even close to accurate is take my full sleep times and score and break it down into two different shorter sleeps rather than one long one. So deleting and editing is what I have to do. In that case it shows you a far more accurate rendering including awake and restless time which is far more accurate than what sensitive mode default view gives us. But you get no sleep stage breakdowns or sleep score.
I'm considering buying the Ring 4 just for sleep because it is rated better than anything else and probably keep my fitbit for other things including as a watch.
It's a shame what Google has done to Fitbit since taking over. Got rid of challenges, got rid of old sleep graph, made a new less user friendly app layout, now this new sleep settings change and more with very little improvements anywhere. And no moderators chiming in on any of this.
