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Solved the issue with my Sense 2 stuck on a red circle with an exclamation

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‎12-21-2023 06:51 - last edited on ‎12-23-2023 03:51 by Fitbit Moderator

‎12-21-2023 06:51 - last edited on ‎12-23-2023 03:51 by Fitbit Moderator

I was having issues with a Red circle with a exclamation mark being next to Sync now in the Fitbit app.  Appeared every morning.  I find if I restart my Fitbit Sense 2 just before bed it appears to solve the issue.  It's worked now for two days.  If it does appear again just restart.

Moderator Edit: Clarified subject

Tziona
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‎12-21-2023 19:57

‎12-21-2023 19:57

@sparkles4 - thanks for the tip, a watch restart may be necessary [possibly phone too or maybe just a Bluetooth toggle] any time it fails to sync due to the bug in the new V4 Fitbit App.

Author | ch, passion for improvement.

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