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SpO2 not tracking on my Sense 2

yesterday - last edited 13m ago by Fitbit Moderator

yesterday - last edited 13m ago by Fitbit Moderator

My Sense 2 has recently just completely stopped collecting and showing SpO2 data though it has been doing this without any problem for a long time.

All I can find is it may not be supported in your area but the UK is on the list of official users.

I have reset by holding the left button several times but hopeless.

 

Moderator edit: edited title to clarity.

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56 seconds ago

56 seconds ago

Hello, @Tortlover, welcome to the Fitbit Community.

Thanks for letting me know about this situation in regards to the SpO2 not tracking using your Sense 2. I'll to my best o help you, I understand your situation.

Can you let me know if your Sense 2 is syncing all the data? Besides SpO2, and also, are the SpO2 settings enabled under the Fitbit app?

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