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Spo2 app and clock face shows unavailable to be installed on my Sense 2

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I am trying to install the Spo2 app or clock face on my Sense 2. For both, the “install” button is grayed out and the status says “unavailable”.  I looked to see if I needed to update my firmware, but it says I am on the latest version.

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I am having the same issues with my sense 2.  I can't get any clock faces to sync but SpOo2 is what i was needing at this point i would just like a clock.    

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