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Synchronisation stops

Every other day my Sense 2 stops synchronisation after it reaches about 80% of the synchronisation process.

This happened on my S23+ but now as well on my S25

When restart my phone the synchronisation works again for a couple of days.

I tried removing the app and reinstalled it after a restart of my phone

I tried to stop my bluetooth and enable bluetooth connections I tried removing my Sense2 from my bluetooth connections

I powered down and restarted my Sense2 

No matter what I try I have to restart my phone to get the synchronisation to finish

25503.png

 all suggestions are welcome

Rik

Moderator edit: updated subject for clarity

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Good to see you around in the community for the first time @Rik56

Thank you for letting me know the difficulty that you are experiencing with your Sense 2 and for the screenshot provided. Thank you for trying to fix it on your own.

Before considering other options, I'd ask you to confirm that you have followed the steps listed in this help article:

Why won't my Fitbit device sync?

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