Syncing problem with iOS Fitbit app

[jab__43]

My sense 2, purchased in April is has not been syncing with my iPhone since October 18th.   I have tried all suggestions and nothing seems to correct it.

Moderator Edit: Clarified subject

[ManuFitbit]

Hi @jab__43. Welcome to the forums. 

Thank you for sharing the inquiry regarding this difficulty regarding your Sense 2 and thank you for trying to fix it on your own.

Our team is aware of the issue and they are working on finding a solution. 

May I know which Fitbit app version you have?

Please check if you can update the firmware of your phone and try in the meantime to restart your phone and try to set up your device again. 

For more information: How do I set up my Fitbit device? and Why can't I set up my Fitbit device? 

[Kathyinma]

Has this been resolved? I have the same disappointing experience with my FitBit not accurately syncing.  

[jab__43]

I worked for an hour on it and finally disconnected and reconnected it. It
finally started working again but I have lost my data for several days.