help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

The longer I use the Sense 2, the worse the tracking features get

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-31-2023 17:08

‎08-31-2023 17:08

Similar to many others on this forum, I am becoming increasingly frustrated with my Sense 2.  It simply will not track heart rate properly.  And, it gets worse every day.  When I first started using the Sense 2, it would accurately record heart rate for not only when I ran but also when I did kickboxing.  Then, the kickboxing started showing more below zone and now the running is doing the same thing.  I have done everything they say including restarting the device and making sure the app is up to date.  I wear it tight on my wrist and at the proper site.  I was a Versa user and now I am regretting my decision to upgrade.  

Best Answer
0 Votes
2 REPLIES 2

‎09-01-2023 13:27

‎09-01-2023 13:27

Exactly the same here, I came from the versa 3. Extremely disappointed 

Best Answer
0 Votes

‎09-03-2023 12:43

In response to RetroSloth

‎09-03-2023 12:43

I switched from the Sense to the Sense 2 because as I used the Sense it became increasingly less accurate for distance.  With the Sense 2, it was accurate, but then began tracking distances that are either shorter or much longer than the actual run.  This is my 4th Fitbit watch and I didn't have issues with the first 2.

Best Answer
0 Votes