Unable to turn off alarms on Sense 2

[SMDprofile]

Another day, another fitbit sense 2 complaint. 

On the og sense you could just switch off the alarm. One press on the side I think it was. 

on the sense 2, the alarm flashes and you have to play whack-a-mole to time the press to turn it off, so annoying! And then if you lie there, it goes off again in a few minutes! back to playing whack a mole again. 

Not everyone is getting up to fly a plane! Sometime you just want a alarm to say get up and lthen leave you alone!

Why can't the alarm be set to be less aggressive!!!

Moderator Edit: Clarified subject

[Guy_]

Hi @SMDprofile - this may be a temporary issue, have you tried restarting the watch How do I restart my Fitbit device? 

Also It doesn't flash for me on the latest firmware. What's changed in the latest Fitbit device update? 

It should look like this

You should still be able to push the button to snooze and then go back into alarms and delete it [that's the only option available when it's snoozing].

[Rich_Laue]

When my alarm goes off, I get a set of *z"s for snooze and a check mark to dismiss. 

Tapping the checkmark canxiks the alarm. 

Your sense has a touch screen and all interaction must be done with a touch or swipe. Pounding tapping hard, etc will give unpredictable results.