Wrong time on Versa 2

[Mollie10]

I am unable to change the time on versa2

Moderator edit: clarified subject.

[ManuFitbit]

A warm welcome to the community forums @Mollie10. 

Thank you for sharing the inquiry regarding your Versa 2. 

Please, make sure that your smartwatch is syncing. To do so, go to your Fitbit app and tap the Today tab, and then tap Devices. Keep in mind that your Versa 2 uses the time of the device you're syncing with. 

If you've tried the above but to no avail, make sure you're not running into syncing issues. For more information, see Why won't my Fitbit device sync? 

If the issue is still not solved, but you can confirm that your Versa 2 is syncing, please try changing your time zone to a completely different one, sync your device, put the correct time and sync again: How do I change the time on my Fitbit device? 

Lastly, please make sure that your Versa 2 is up-to-date. For more information, see How do I update my Fitbit device?

[Mollie10]

Thank you very much for this info will work through it to try to get my watch updated. Xx
Sent from my iPad

[ManuFitbit]

Thanks for the response and hope you managed to get it solved @Mollie10.

I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.