Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

19k steps in half a second

Replies are disabled for this topic. Start a new one or visit our Help Center.

My Sense was tracking just fine when I woke up, but the app wasn't connecting. I tried the "force stop, BT off/on" fix and it didn't connect, so I restarted my phone. I opened the Fitbit app after reboot and it showed the correct steps but then suddenly I'm getting the vibration for reaching my step goal, when I just woke up. I check my Sense and it shows 19,000 🎆🎆.

Now I can't get this inaccurate number to get off my records.

Best Answer
1 REPLY 1

Go back to the date this happened. Tap on whatever exercise is listed (walk - run...) The mislogged steps have been recorded as an excerce, . Tap the three dots in the upper right corner, and delete.

Fitbit user since September 2019
Sense2 Sense, Charge3, Android, Windows
Best Answer
0 Votes