3 days old and stopped syncing to my phone

[Kallybaby]

I got the Sense 3 days ago, the last time it synced was at 12:06 am - I was asleep!. I tried everything to get it to sync but finally had to remove it from my phone and reinstall it.  Of course I now have to start all over again with the information that it had stored.  I hope this is not a continuing problem, if it happens again I am returning this watch! 

Update: So after resetting everything, it stopped syncing again 4 hours later.  I just uninstalled the app and reinstalled it and it connected, lets see how long it works this time.  This is an android system.  And I never had this problem with my Versa

[Odyssey13]

https://myhelp.fitbit.com/s/support?language=en_US  chat or phone is best

They will need to know which operating system your phone has.