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6 month free trial of premium fitbit sense

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‎12-10-2020 09:12

‎12-10-2020 09:12

Not able to use premium services .Although google play shows that i have subscribed the free trial of premium membership yet the app shows to subscribe to the trial.

 

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‎12-10-2020 17:00

‎12-10-2020 17:00

Hi @KaurMann , thank you for your information. Please verify that you have the Fitbit app up to date. 

Also check that you used the same email address for your Fitbit account and your purchase of Premium. 

 

Let me know how it goes

 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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‎12-13-2020 08:44

In response to JuanFitbit

‎12-13-2020 08:44

Hi. I am using same email id for app as well as for my premium account.
Also my fitbit app is updated. Still not able to use premium services.
Thank you
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‎12-13-2020 14:38

In response to KaurMann

‎12-13-2020 14:38

Hi @KaurMann , thank you for your reply. Support informed me that you  already contacted them . You'll be receiving an answer very soon. 

 

Please keep me posted

 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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