07-30-2021 13:08
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07-30-2021 13:08
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I have a Sense and am trying to add my Wells Fargo American express card to my fitbit pay wallet. It keeps rejecting it saying this card and/or bank are not supported but they are according to the lists. I have tried on wi fi and off of wi fi and every way I can think of and it keeps rejecting it and my card works with google pay and the account has no problems with it so I am frustrated by not finding a solution. Any Help?

07-30-2021 14:04
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07-30-2021 14:04
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Hi @skerdoctor yes Wells Fargo is supported, maybe AmEx is not.
As for on or off WiFi, this would be the way the phone connects to the Internet.
07-30-2021 14:21
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07-30-2021 14:21
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that Amex was accepted and Amex shows on the bank and card list. I saw
some Redit solutions that people had success after disconnecting from wifi
and using cell service to get their cards to go through, that is what I was
referring to.
--
Steve

